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Do you have a question for us? Please fill out the form below.
What eye care services are available?
The Jules Stein Eye Institute offers a full range of eye and
vision care services to patients of all ages. Our broad scope of
expertise makes the Institute an especially good choice for those
who have complex eye conditions or want a second opinion. Eye surgery
of every type, from cataract extraction to removal of ocular and
orbital tumors, is performed in the Institute's state-of-the-art
facilities. The Institute provides the latest refractive surgery
procedures to correct vision and aesthetic rejuvenation procedures
to enhance the eyes and face. It also provides complete eye exams,
contact lenses and eyeglass prescriptions. For more information
about eye care services available at the Jules Stein Eye Institute,
click on the link below.
» Information
about Eye Care Services

Do you need a referral to schedule an appointment?
A doctor's referral is not necessary to schedule an appointment
at the Jules Stein Eye Institute. Many patients come to the Institute
by referral from a private physician and many come on their own
initiative. To schedule an appointment, simply contact the Institute's
Ophthalmology Referral Service between 8 am and 5 pm, Monday through
Friday. Experienced staff will schedule your appointment and assist
you in selecting the appropriate doctor and service to treat your
eye care needs. If you know the doctor you would like to see, you
may contact the doctor's office directly. Of course, if you are
a member of a Health Maintenance Organization (HMO) and want your
insurer to cover the cost of your care, then you must get an authorization
from your primary care medical group before you receive services
at the Institute.
Ophthalmology Referral Service: (310) 825-5000, ors@jsei.ucla.edu
» Scheduling
an Appointment

What insurance does the Institute accept?
The Jules Stein Eye Institute accepts many kinds of health
insurance. Whether you have Medicare, managed care or private insurance,
it's likely that your insurance will cover all or some of the
services you receive. It is difficult for the Institute to predict what
insurance benefits will be covered by individual insurers. Since you are
responsible for charges (deductibles, co-payments, etc.) not covered
by insurance, we suggest that you check with your insurance carrier
regarding the details of your coverage. If you are a member of a
Health Maintenance Organization (HMO), you must receive prior authorization
from your insurance company or carrier before making an appointment
at the Institute in order to receive any insurance coverage.
» Information
About Insurance Plans

Is the Institute a Vision Service Plan provider?
The Jules Stein Eye Institute is not a VSP provider. The Institute
has a special arrangement with VSP to provide vision care services
to its members. For more information about VSP services provided
at the institute, contact the Ophthalmology Referral Service.
Ophthalmology Referral Service: (310) 825-5000, ors@jsei.ucla.edu

How do I get to the Institute?
Conveniently located within UCLA at the corner of Westwood Boulevard
and Le Conte Avenue, the Jules Stein Eye Institute is approximately
15 miles from the Los Angeles International Airport, and easily
accessible from all points in Southern California. Click on the
link below for driving directions, maps and bus routes to the Institute.
» Travel
Directions and Maps to JSEI

How do I find the right doctor for me at the Institute?
The Ophthalmology Referral Service is a valuable resource for
patients and healthcare professionals who want to schedule appointments,
refer patients and obtain information about the clinical activities
at the Jules Stein Eye Institute. Experienced staff are available
to answer questions and identify the doctors or services available
for your specific needs. The patient care section of this web site
is another resource for locating doctors and services at the Institute
to treat your condition. Click on the link below and find the appropriate
eye condition to obtain a list of doctors specializing in that area.
Ophthalmology Referral Service: (310) 825-5000, ors@jsei.ucla.edu
» Scheduling
an Appointment
» Information
about Eye Care Services

Is the Institute part of the University of California
Los Angeles ?
The Jules Stein Eye Institute is a comprehensive center for
research in the vision sciences, education in ophthalmology, and
the medical and surgical eye care of patients at UCLA. It is part
of the UCLA School of Medicine and closely coordinated with the
UCLA Department of Ophthalmology. Its ophthalmologists are on the
faculty of UCLA. For more information about the Jules Stein Eye
Institute, click on the link below.
» Information
about the Jules Stein Eye Institute

How long should I expect to stay at the Institute during
my first visit?
No two patient visits are exactly the same. The initial visit
is usually quite extensive, so be prepared to spend 2 to 3 hours
at the Institute. If your condition requires special testing or
immediate attention, or if there are emergencies or delays with
other patients, your stay could be longer. Be assured that our doctors
and staff will do their best to attend to your needs within a reasonable
timeframe.

Does the Institute have food services?
Food and refreshment services are not available at the Jules
Stein Eye Institute. There is a cafeteria nearby in the UCLA Medical
Center, a deli across the street in the Medical Plaza and a wide
variety of restaurants in Westwood Village just blocks away. If
you have diabetes or hypoglycemia, you are welcome to bring snacks
with you to your appointment.

Does the Institute offer emergency services?
The UCLA Eye Trauma and Emergency Center provides immediate
response to ophthalmic emergencies 24 hours a day for consultative,
medical and surgical care involving both primary and secondary surgical
repairs. From 8 am to 3:30 pm, Monday, Tuesday, Thursday and Friday,
and from 8 am to noon, Wednesday, patients with eye emergencies
should go to University Ophthalmology Associates on the first floor
of the Jules Stein Building. During other business hours, or evenings,
weekends and holidays, patients with eye emergencies should proceed
to the Emergency Room of the UCLA Medical Center. An in-house ophthalmologist
is available at UCLA 24 hours a day, 365 days a year.
University Ophthalmology Associates: 310-825-3090
UCLA Medical Center Emergency Room: 310-825-2111

Do the doctors at the Institute also practice in the
community?
Approximately 30 ophthalmologists representing every ophthalmic
subspecialty are full-time UCLA faculty members who see patients
exclusively at the Jules Stein Eye Institute. An additional 190
ophthalmologists are UCLA clinical faculty members who practice
in the community and participate in the education, research and
patient care programs of UCLA's Department of Ophthalmology. The
clinical faculty represent an important extension of the Institute's
services and are a valuable resource for patients who prefer to
receive eye care closer to home. To schedule an appointment with
an ophthalmologist who practices at the Jules Stein Eye Institute,
or request to see one with an office in your neighborhood, contact
the Institute's Ophthalmology Referral Service.
Ophthalmology Referral Service: (310) 825-5000, ors@jsei.ucla.edu
» Scheduling
an Appointment

Do doctors at the Institute accept Medicare assignment?
Most doctors at the Jules Stein Eye Institute accept Medicare
assignment and will bill Medicare for your care. If you are a Medicare
patient, you are responsible for any charges that Medicare does
not pay such as deductibles and co-payments. It is against federal
law for doctors to write off balances. Additionally, you are responsible
for any non-covered services such as refractions. For more information
about payment options for patients, click on the link below.
» Information
About Payment Options

Is the Institute open on evenings or weekends?
The Jules Stein Eye Institute operates during normal business
hours, Monday through Friday, from 8 am to 5 pm. An in-house ophthalmologist
is available at UCLA 24 hours a day, 365 days a year to attend patients
with eye emergencies.

Are wheelchairs available for patients?
The Jules Stein Eye Institute is fully equipped for wheelchair
access and is able to provide wheelchairs for those who need them.
Patients are advised to contact the Ophthalmology Referral Service
prior to the appointment to request a wheelchair. This step will
ensure that one is available at the time of the visit.
Ophthalmology Referral Service: (310) 825-5000, ors@jsei.ucla.edu

Is there parking for patients at the Institute?
Parking is available at the Institute for patients. The parking
area is located immediately to the right as you turn off Westwood
Boulevard onto Stein Plaza. It is next to the Doris Stein building
at 200 Stein Plaza. Parking costs $11 for the day. Patients are able
to leave and return during the day without being charged again.
» Travel
Directions and Maps to JSEI

How soon will I be able to make an appointment at the
Institute?
Appointment availability at the Institute varies by specialty
and by doctor. In some cases, patients are able to schedule an appointment
to be seen within days. In other cases, patients may need to wait
months before they can be seen. The Ophthalmology Referral Service
is a valuable resource for patients who want to schedule appointments.
Experienced staff will identify the doctors or services for your
specific needs and inform you about the earliest available appointment.
Ophthalmology Referral Service: (310) 825-5000, ors@jsei.ucla.edu
» Scheduling
an Appointment

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